Privacy Notice
We warrant that the products sold in our website, other than explicitly stated, are 100% brand new and free from defects in material and workmanship under normal conditions of use. Our warrant policy is as follows:
- During the first ninety (90) days from the date of purchase, we will repair or replace any defective battery pack.
- After ninety (90) days and up to one (1) year of purchase, we will, subject to inspection, repair the defective battery pack or replace it with a new or reconditioned unit. The return must be accompanied by a Return Merchandise Authorization (RMA) number, which is to be issued upon request, and must be shipped prepaid. A shipping rebate will be extended to the customer in the event that a defect in material or workmanship is confirmed.
- Cell capacity depletion due to regular use is not covered by our warranty. A battery pack that can still hold eighty percent (80%) of its original capacity after twelve months is considered normal and thus is not subjected to warranty replacement.
- Warranty is void if the battery pack has been improperly charged, installed or misused in any way, or if the label and/or bar coded warranty label has been removed or tampered with.
- Where applicable, all requests for warranty returns must be accompanied by a proof of purchase and be made through the dealer or outlet where the battery pack was originally purchased.
- All returns are for credit only and must be made within fifteen (15) days of the invoice date.
- We reserve the right to charge a twenty-five percent (25%) restocking fee.
- The warranty does not extend to the electronic equipment that is used or which incorporates with any of our products and accessories. We shall not be held responsible for the improper use of the product(s).
Back To Top
General Ordering Policy
Your receipt of an order confirmation from us does not signify our acceptance of your order. We reserve the right to accept or decline your order at any time after receipt of your order for any reason. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit for the amount charged to the credit card used in the order. Certain orders placed must obtain our pre-approval with an acceptable method of payment, as established by our billing department. We may require additional verifications or information before processing and shipping any orders. Back To Top
General Return Policy
It is our goal to provide our customer with 100% satisfaction. If, for any reason, you are not satisfied with our product(s), please contact us immediately either by phone or e-mail and have your invoice handy. We will try our best to solve your problem. If you return the product(s) to us within 15 days, we will refund you the full product price (delivery and service charges will not be refunded unless it is proved that the return is a result of our error). Prior to returning our products, email us for a RMA and complete the instructions on how to ship the product(s) back to us. Please see "RMA procedures" below. Where applicable, all requests for warranty returns must be accompanied by a proof of purchase and be made through the dealer or outlet where the products was originally purchased. All returns are for credit only and must be made within fifteen (15) days after the invoice date. We reserve the right to charge a twenty-five percent (25%) restocking fee. Back To Top
Return Merchandise Authorization (RMA) Procedures
- Obtain a Return Merchandise Authorization (RMA) number: All returns must have a RMA for processing. Please e-mail us at order@power-for-less.com to obtain approval as well as the RMA. RMA are only valid for thirty (30) days (postmarked by or carrier posted by the 30th day).
- Include RMA on the outside of the package: It should be clearly displayed on the return-shipping label of the package. Packages without a RMA will not be accepted.
- Shipped within thirty (30) days: Products must be returned within thirty (30) days after the issuance of the RMA. Packages received after the 30th day will not be accepted and will be returned to the customer.
- Repack in original packaging: Enclosed everything originally received, including all manuals and related materials. Place the packaged product in a protective outer box. We must receive all original products in order to process your return or exchange. We are not responsible for products that are damaged due to poor packaging, defaced packaging, or lost shipments. Products which you purchased from us must be returned 100% complete, including all components, original boxes and packing materials, manuals, blank warranty cards, and other accessories provided by the manufacturer.
- It is the responsibility of the customer to pay for the return freight, and to take reasonable care to protect against damages in freight, if they want to return the product for any reason.
|
Back To Top
We keep your personal information private and secure. When you make a purchase from our site, you provide your name; email address, credit card information, address and phone number. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect the information using advanced encryption and firewall technology. Your personal information cannot be read as it travels to our ordering system. In order to most efficiently serve you, reputable third-party banking and distribution institutions handle credit card transactions and order fulfillment. They receive the information needed to verify and authorize your credit card and to process your order. They are under strict obligation to keep your personal information private. To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to our site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. In order to improve our services to you, we ask some of our customers to voluntarily complete surveys.
Survey answers are confidential. If you do not wish to participate
in a survey, simply decline to participate when asked. We use "cookies"
to keep track of your current shopping session to personalize your
experience and so that you may retrieve your shopping cart at any
time. Other sites accessible through our web site have their own
privacy policies and data collection practices. Please consult each
site's privacy policy. power-for-less.com, is not responsible
for the actions of third parties.power-for-less.com, fully cooperates
with law enforcement agencies in identifying those who use our services
for illegal activities. We reserve the right to report to law enforcement
agencies any activities that we reasonably believe to be unlawful.
Please check back frequently to see any updates or changes to our
privacy policy
Back To Top
What Personal Information About Customers Does www.power-for-less.com Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at www.power-for-less.com. Here are the types of information we gather.
- Information You Give Us:
We receive and store any information you enter on our Web site or
give us in any other way. You can choose not to provide certain information,
but then you might not be able to take advantage of many of our features.
We use the information that you provide for such purposes as responding to
your requests, fulfilling orders, customizing future shopping for you, improving
our store features, and communication with you.
- Automatic Information:
We receive and store certain types of information whenever you interact with
our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your Web browser accesses
our website.
- E-mail Communications:
To help us make e-mails more productive to improve service and your shopping
experience, we sometimes send you newsletters of our services and products,
notifications of changes to our policies, and order confirmations. If you
do not want to receive e-mail from us, other than order notifications and
receipts, please adjust your "Subscription" preferences by logging
into your account.
Back To Top
What About Cookies?
Cookies are alphanumeric
identifier text files that we transfer to your computers hard drive through
your Web browser to enable our systems to recognize your browser and to provide
features such as storage of items in your Shopping Cart between visits.
Back To Top
Does www.power-for-less.com Share the Information It Receives?
We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.
Back To Top
How Secure Is Information About Me?
We work to protect the security
of your information during transmission by using Secure Sockets Layer (SSL)
software, which encrypts information you provide to us for purchasing of our
products or services. We reveal only the last five digits of your credit card
numbers when confirming an order. Of course, we transmit the entire credit card
number to the appropriate credit card company during order processing. It is
important for you to protect against unauthorized access to your password and
to your computer. Be sure to sign off when finished using a shared computer
by clicking the "log off" link located in the side menu.
Which Information Can I Access?
www.power-for-less.com gives you access
to a broad range of information about your account and your interactions with
us for the limited purpose of viewing and, in certain cases, updating that information.
Back To Top
Conditions of Use, Notices, and Revisions
If you choose to visit www.power-for-less.com, your visit and any dispute over privacy is subject to this Notice and
our Conditions of Use, including limitations on damages, arbitration of disputes,
and application of the law of the state of our local state. If you have any
concern about privacy of your personal information as used and collected within
our website, please send us a thorough description by clicking on the "Contact
Us" link on the side menu, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail
periodic reminders of our notices and conditions, unless you have instructed
us not to, but you should check our Web site frequently to see recent changes.
Unless stated otherwise, our current Privacy Notice applies to all information
that we have about you and your account. We stand behind the promises we make,
however, and will never materially change our policies and practices to make
them less protective of customer information collected in the past without the
consent of affected customers.
Back To Top
Information You Give Us
You provide most such information
when you search, buy, order, post reviews, or other methods of communication
via our website or email to www.power-for-less.com. As a result of those actions, you might
supply us with such information as your name, address, and phone numbers, and
credit card information.
Back To Top
Automatic Information
For security purposes www.power-for-less.com sometimes collects and analyzes the Internet protocol (IP) address used
to connect your computer to the Internet, and to our website. This is done for
your protection for tracking purposes in the unfortunate event that someone
gains access to your personal or financial information and opens an account,
or makes purchases under your name.
Back To Top
Questions
Questions regarding our
Conditions of Usage, Privacy Policy, or other policy related material can be
directed to our support staff by clicking on the "Contact Us" link
in the side menu. Or you can email us at:
info@power-for-less.com
|